All available New York City residential internet providers

The providers listed above aren’t the only ones that may be available at your New York address, just the ones we’d recommend most. Check out the full list of providers and service details below.

New York City internet provider details

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Source: CNET analysis of provider data

Other internet providers in New York City

These internet providers may also be available at your New York City address. 

Consolidated Communications: Largely a DSL-based rural internet provider, Consolidated Communications also offers fiber internet service in select parts of New York City. Availability is spotty in Manhattan, but those in the Bloomingdale and Lincoln Square districts will have the best coverage. Where available, the provider is worth considering for its $70-per-month gig service, but you’ll probably want to pass on lower speed tiers in favor of Spectrum or Verizon Fios.

Optimum: The second-largest cable internet provider in the greater New York City area, Optimum is available to much of Brooklyn and the Bronx, but not Manhattan. Optimum speeds and pricing are comparable to Astound, including a gigabit plan starting at $60 per month. Optimum also employs a fiber network through much of New York City with 100% fiber connections available to roughly 1 million residents.

T-Mobile 5G Home Internet: Like Verizon’s 5G home internet service, T-Mobile’s coverage area reaches a good portion of New York City, save for the dead zones between and inside tall buildings. Though the two are in the same price range and share roughly the same service features, T-Mobile is not as fast as Verizon 5G, with max speeds ranging from 72 to 245Mbps.

Verizon Internet: Verizon’s DSL service fills in the gaps where Verizon Fios isn’t yet available. Speeds are slow for the price, so you’d be better off checking out other internet options — possibly Verizon 5G if you want to stick with Verizon, or cable internet from Spectrum or Astound.

Xchange Telecom: Available in Central Park and throughout much of Lower Manhattan, Xchange Telecom primarily uses a fixed wireless network, but fiber or DSL service may also be available at select addresses. Pricing and speeds will vary by location.

Satellite internet: For the sake of truly covering all your internet options, I’m mentioning satellite internet from HughesNet and Viasat here. Technically, they are available, but there are too many other faster, cheaper and all-around better internet options in New York City to even consider satellite internet. 

How fast are New York City internet providers?

For faster-than-average speeds, consider a provider with gigabit or multigig speeds. Multigigabit internet plans are popping up in cities across the US, including New York City, where Verizon Fios offers up to 2.3Gbps in select areas. That said, aside from Verizon Fios, no major internet provider in the greater NYC area offers anything higher than a single gig.  

High-speed internet plans in NYC

Plan	Max speeds	Starting price	Data cap
Verizon 2Gig	2.3Gbps down, 2.3Gbps up	$120	None
Astound 1,200	1.2Gbps down, 20Mbps up	$60	None
Consolidated Communications 1Gig	1,000Mbps down, 1,000Mbps up	$70	None
Starry Gigabit	1,000Mbps down, 500Mbps up	$80	None
Spectrum Gig	940Mbps down, 35Mbps up	$80	None
T-Mobile Home Internet	245Mbps down, 31Mbps up	$50	None

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Source: CNET analysis of provider data

How to get faster internet in New York City

If your New York City internet speeds aren’t quite up to what you want or what you think they should be, there are a few ways you can try to improve them. 

• Reset your equipment: The first and easiest thing to do is reset your router. To do so, simply unplug it for a few seconds, then plug it back in and let it reboot. Note that some devices have a battery backup, so you may also have to also remove the battery for a full reboot.
• Upgrade your equipment: It’s possible your router simply isn’t capable of handling the speeds you get, due to the square footage of your residence or number of connected devices. If you rent equipment, consider asking your provider for an upgrade, or you may want to purchase your own new mesh router system.   
• Check for unauthorized users or devices: You can see the devices connected to your network by accessing your router’s settings online or via an app. If you don’t recognize all of the connected devices, restrict any that are unknown and change your Wi-Fi password. 
• Switch ISPs: Fiber internet, like Verizon Fios, is often more reliable and gives more consistent speeds than other internet types, including cable. If your cable connection is frequently slow, upgrading to a fiber ISP may deliver better speed results, even if the max speed tiers between the two are the same. 
• Upgrade to a faster plan: Upgrading to a faster plan should provide a significant speed boost. Check out CNET’s guide to finding the right internet speed for your home.
• Use a wired connection when possible: No matter how good your Wi-Fi router is, using a Wi-Fi connection will just about always result in slower speeds than what your internet provider is sending to the modem or ONT device. Try connecting your computer, smart TV, gaming console or other devices directly to the router or Wi-Fi extender using an Ethernet cord for a faster connection, and free up some Wi-Fi bandwidth for other devices.

New York City internet pricing

Do Manhattan residents pay higher internet bills than in the surrounding boroughs or across the Hudson? Not necessarily. As I mentioned above, many of the top ISPs in Manhattan are also available in surrounding areas, so pricing tends to be about the same throughout New York City. Jersey City does have access to Xfinity, which has slightly cheaper pricing than Spectrum, but Astound and Optimum are generally cheaper than Xfinity, at least for the first year.

Most affordable internet plans in NYC

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Source: CNET analysis of provider data

Low-income internet options in New York City

Along with the Affordable Connectivity Program, which grants qualifying households up to $30 per month to spend on internet service, there are a number of affordable internet programs available in New York City.

Starry has perhaps the best, and easiest to qualify for, affordable internet plan in the area. Starry Connect is available to any residents within a building that has been approved for the low-income internet service. The plan features symmetrical download and upload speeds up to 30Mbps starting at $15 per month with no equipment fees, data caps or contract requirements.

Other New York City internet providers, including Astound, Spectrum and Verizon Fios, offer their own affordable internet plans. Here’s where you can find more information about each provider’s low-income internet service:

How CNET chose the best internet providers in New York City

Internet service providers are numerous and regional. Unlike the latest smartphone, laptop, router or kitchen tool, its impractical to personally test every ISP in a given city. So whats our approach? We start by researching the pricing, availability and speed information drawing on our own historical ISP data, the provider sites and mapping information from the Federal Communications Commission at FCC.gov.

But it doesnt end there. We go to the FCCs website to check our data and ensure were considering every ISP that provides service in an area. We also input local addresses on provider websites to find specific options for residents. To evaluate how happy customers are with an ISP’s service, we look at sources including the American Customer Satisfaction Index and J.D. Power. ISP plans and prices are subject to frequent changes; all information provided is accurate as of the time of publication. 

Once we have this localized information, we ask three main questions: 

• Does the provider offer access to reasonably fast internet speeds? 
• Do customers get decent value for what they’re paying? 
• Are customers happy with their service? 

While the answer to those questions is often layered and complex, the providers who come closest to yes on all three are the ones we recommend. 

To explore our process in more depth, visit our How We Test ISPs page.

New York City internet FAQs