SITA Upgrades Airport Kiosks for Air France-KLM Group

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(04/08/23)
 SITA is upgrading Air France-KLM Groups
existing portfolio of 400 self-service kiosks at Paris Charles de
Gaulle Airport, Amsterdams Schiphol Airport and other airport
hubs in Europe.

The new TS6 kiosks offer improved payment
features and a variety of advanced functionalities, including the
capability to connect seamlessly with mobile devices.

Today, our check-in kiosks across our hubs
in Charles de Gaulle and Schiphol airports are a vital element of
our self-service offering to our passengers, said Pierre-Olivier Bandet,
EVP Information Systems, Air France-KLM. To deliver this, we
need a fleet of kiosks that are dependable, always available, and
easy for passengers to use. SITA has delivered on all three.

SITA is upgrading Air France-KLM Groups self-service kiosks

SITAs new kiosks are equipped with a payment service
that uses Payment Card Industry (PCI) compliant chip and pin
terminals to accept ancillary fees, including via contactless
cards and smartphones.

The kiosk payment service adheres to EU
PSD2 SCA law because it provides two-factor authentication and is also PCI Point-to-Point
Encryption (P2PE) compliant, a capability that increases security
and saves airlines time and costs associated with meeting their
PCI Data Security Standards (PCI DSS) compliance requirements.

Sergio Colella, SITA President for Europe, said,
With continued growth in passenger volumes, digitalizing the
passenger journey with new self-service options will be vital.
This will help streamline the flow of passengers through the
airport and give travelers more control over their journey. I am
pleased that we were able to deliver to Air France-KLM a solution
that is scalable to meet their passenger demand.

Thanks to the TS6s modular design, Air France-KLM can switch
out and change individual components years later, ensuring the
longevity of the kiosks and making it easier for the company
to introduce new functionality, such as biometrics, in the future.

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